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Privacy Policy

Last updated: 5 February 2026

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Midlife Divergent (“we”, “us”, “our”) respects your privacy and is committed to handling your personal information thoughtfully and responsibly.

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This policy explains what personal information we collect, how we use it, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

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Who we are

Business name: Midlife Divergent
ABN: 51 923 076 286
Website: www.midlifedivergent.com
Contact email: midlifedivergent@gmail.com

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The kind of information we collect

We only collect information that is reasonably necessary for running our business and responding to you.

 

This may include:

  • your name

  • email address

  • phone number (if you choose to provide it)

  • details included in enquiries or forms

  • communications you send us (emails, messages, form submissions).
     

We do not intentionally collect sensitive information (such as health information) through this website. If you choose to share personal details with us voluntarily, they will be treated respectfully and confidentially.
 

How your information is collected

Your information may be collected when you:

  • submit a contact or enquiry form on our website

  • request information or book a call

  • communicate with us by email or social media

  • sign up to receive updates or emails

  • browse or interact with our website.
     

Some information is collected automatically when you visit the site - see Cookies & analytics below.
 

Cookies & analytics

We may use cookies and standard analytics tools (such as Google Analytics) to understand how visitors use the site.
 

This can include non-identifying information such as:

  • IP address

  • browser type

  • pages visited

  • time spent on pages.
     

This helps us improve the site and your experience.
You can disable cookies in your browser settings if you prefer.
 

Why we collect personal information

We collect personal information so we can:

  • respond to enquiries

  • provide and manage coaching services

  • communicate with you about bookings or questions

  • send information you’ve requested

  • improve our website and services

  • meet legal and administrative requirements.
     

We never sell or trade your personal information.
 

Sharing your information

We only share personal information when it’s reasonably necessary, including with:

  • service providers who support our website, email, booking or analytics systems

  • professional advisers (such as accountants or legal advisers)

  • regulatory or legal authorities, where required by law.
     

Some service providers may store information outside Australia (for example, website or analytics platforms). Where this occurs, we take reasonable steps to ensure your information is handled appropriately.
 

Emails & marketing

If you choose to receive emails from us, you can unsubscribe at any time using the link in the email or by contacting us directly.

We don’t send marketing emails without your consent.
 

Keeping your information safe

We take reasonable technical and organisational steps to protect your personal information from loss, misuse or unauthorised access.
 

While no system can guarantee absolute security, we take privacy seriously and limit access to information wherever possible.
 

Accessing or correcting your information

You can request access to the personal information we hold about you, or ask for it to be corrected if it’s inaccurate or out of date.
 

To do this, contact us using the details below. We’ll respond within a reasonable timeframe unless a legal exception applies.
 

How long we keep information

We keep personal information only for as long as it’s needed for its purpose, or as required by law. When it’s no longer needed, it is securely deleted or anonymised.
 

External websites

Our website may link to third-party sites. We’re not responsible for the privacy practices of those websites and encourage you to review their policies separately.
 

Changes to this policy

This policy may be updated from time to time to reflect changes to the website, services, or legal requirements. The current version will always be available on this page.
 

Questions or complaints

If you have any questions or concerns about privacy, or believe your information has been mishandled, please contact us:
 

Email: midlifedivergent@gmail.com
 

If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at:
https://www.oaic.gov.au

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